Contact Hobi Games
Get in Touch with Our Support Team
We're Here to Help
At Hobi Games, we're committed to providing exceptional customer support. Our dedicated team is available 24/7 to assist you with any questions, concerns, or issues you may have. Whether you need help with your account, have questions about our games, or require technical support, Hobi Games is here to help.
Live Chat Support
Get instant help from our Hobi Games support team through our live chat feature. Available 24/7 for immediate assistance with any questions or issues.
Start Live ChatEmail Support
Send us an email for detailed inquiries or when you need to attach files. Our Hobi Games support team typically responds within 24 hours.
Email Hobi GamesPhone Support
Speak directly with our Hobi Games support representatives. Available during business hours for urgent matters and complex issues.
Call Hobi GamesContact Information
Business Development
Email: [email protected]
Response Time: Within 72 hours
Available: Business hours
What Can We Help You With?
Account Management
- Account registration and verification
- Password reset and security
- Profile updates and preferences
- Account suspension or termination
Payment & Transactions
- Transaction issues
- Payment method problems
- Transaction verification
- Refund requests
Technical Support
- Platform access issues
- Game loading problems
- Mobile compatibility
- Browser and device issues
Game Assistance
- Game rules and strategies
- Fair play concerns
- Tournament information
- Game availability
Security & Privacy
- Data protection questions
- Security concerns
- Privacy policy inquiries
- Fraud prevention
Responsible Gaming
- Gaming limits and controls
- Self-exclusion options
- Addiction resources
- Family protection tools
Our Response Times
Urgent Issues
Response Time: Within 2 hours
Examples: Account security, payment problems, technical issues preventing play
General Support
Response Time: Within 24 hours
Examples: General questions, account updates, game information
Complex Inquiries
Response Time: Within 48-72 hours
Examples: Legal matters, business partnerships, detailed investigations
Before You Contact Us
To help us provide you with the best possible support, please consider the following:
- Check our FAQ: Many common questions are answered in our FAQ section
- Have your account details ready: Username, email address, and any relevant transaction IDs
- Be specific: Provide detailed information about your issue or question
- Include screenshots: If applicable, attach screenshots to help us understand the problem
- Check your email: Make sure to check your spam folder for our responses
Ready to Get Started with Hobi Games?
Join thousands of players who trust Hobi Games for their online gaming entertainment. Our support team is ready to help you get started.